Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
Within the US, you can choose UPS or USPS; outside the US, DHL shipping is currently supported.
Do You Ship Internationally?
Within the US, you can choose UPS or USPS; outside the US, DHL shipping is currently supported.
How Long Will It Take To Get My Package?
Packages within the United States will be delivered within 3-5 days.
PAYMENT
What Payment Methods Are Accepted?
We support card and PayPal payments.
Is Buying On-Line Safe?
psellersgl is a partner retailer of Stripes and PayPal. 100% safe.
Order & Retunrs
How Can I Cancel Or Change My Order?
You can send your order number to customerservice@psellersgl.com and we will process your refund after receiving your email (if the order has already been shipped, you will need to wait for the shipment confirmation). Your money will be refunded to your original payment card.
How Do I Track My Order?
You can enter your account and order number in the homepage navigation to check.
How Can I Return a Product?
You need to mail the returned item to 305 Laurelwood Rd, Santa Clara, CA 95054 and send your order number via email or customer service hotline. We will process your refund within 3 business days of receiving the returned item.